Core Return Policy & Instructions

European Core Return Procedures from Dublin Warehouse

Core Return Overview

Certain aircraft components including magnetos, starters, alternators, generators, and other overhauled or exchange items require return of the removed (core) unit to Airpart Supply Europe following installation of the replacement component.

Core returns enable manufacturers to rebuild serviceable components reducing costs throughout the aviation industry while ensuring proper disposal of unserviceable units preventing their inadvertent reinstallation. European customers purchasing core-exchange items from our Dublin, Ireland warehouse must return removed cores following the procedures detailed on this page to receive credit for core deposits.

This page provides comprehensive instructions for returning cores to Airpart Supply Europe's Dublin facility ensuring prompt credit processing and compliance with our core return policy supporting efficient aircraft maintenance operations throughout Europe.

All Core Returns - Essential Requirements

Part Number Matching

Returned cores must match the exact part number ordered unless agreed in advance of the order. Core part numbers must correspond precisely to the replacement unit part number ensuring manufacturers receive appropriate cores for rebuilding programs. European customers should verify part number accuracy before shipping cores to our Dublin facility preventing rejection and return shipping delays.

90-Day Return Window

Cores must be returned and received at our Dublin warehouse within 90 days of the invoice date. If we require cores returned sooner, this requirement will be stated clearly on our original quotation prior to order placement. European maintenance organizations should plan core return logistics ensuring compliance with timeline requirements supporting prompt credit processing.

Cores rejected due to lateness will be returned to the purchaser subject to the purchaser agreeing to pay all return shipping costs plus any additional charges. Late returns cannot be accepted as manufacturers maintain strict timelines for core rebuilding programs affecting exchange inventory availability throughout supply chains.

Manufacturer Inspection & Acceptance

All cores are subject to manufacturer inspection and acceptance prior to credit note being issued. Manufacturers evaluate cores ensuring they are rebuildable units containing recoverable components. Cores damaged beyond manufacturer rebuild specifications, missing major components, or determined unserviceable will be rejected with explanations provided to European customers.

Required Documentation

Please ensure cores are accompanied by paperwork stating the original Release Note or Invoice number to allow us to easily locate the record in our systems. Failure to include proper documentation may lead to significant delays in issuing credit as our Dublin warehouse processes numerous core returns requiring accurate transaction identification.

Include a cover letter or packing slip clearly stating the original Airpart Supply Europe invoice number, customer name, contact information, and list of cores being returned with corresponding part numbers and serial numbers. This documentation streamlines processing ensuring rapid credit issuance to European customer accounts.

International Core Shipment Requirements

Declared Core Value - Critical Requirement

For international core shipments, please declare the value of the core at 10% of the core amount as per our original invoice. This reduced valuation reflects the unserviceable nature of returned cores supporting customs clearance throughout international shipments.

If cores are not declared at 10% of original core cost, we will not be able to accept them and they will be returned to the purchaser. Customs declarations showing full core values create complications during clearance procedures as cores represent unserviceable units with minimal intrinsic value requiring appropriate documentation supporting their return status.

Example Core Value Declaration

If the original invoice shows a core charge of €500, the returned core should be declared on shipping documentation at €50 (10% of €500). This valuation must appear on commercial invoices, airway bills, and customs declarations accompanying core shipments to our Dublin facility.

Customs Documentation

European customers shipping cores to Dublin from outside Ireland should include proper customs documentation describing cores as "unserviceable aircraft components being returned for manufacturer rebuilding programs" supporting customs understanding of shipment nature. Include references to original invoice numbers facilitating customs review if required.

Core Returns to Dublin EU Warehouse

Packaging & Shipping Instructions

Proper Core Packaging

Cores should be packaged securely preventing damage during transit to our Dublin warehouse. Use original component packaging when available, or provide equivalent protection including bubble wrap, foam padding, or cardboard reinforcement ensuring cores arrive undamaged for manufacturer evaluation.

Magnetos, starters, alternators, and generators contain internal components susceptible to shock damage during shipping. Proper packaging protects these components ensuring manufacturers can successfully rebuild cores supporting exchange program viability throughout European aviation operations.

Shipping Method Selection

European customers may select shipping methods based on urgency and cost considerations. Standard courier services including DHL, UPS, FedEx, and TNT provide reliable delivery to Dublin with tracking capabilities. Customers requiring credit processing urgency should utilize express services ensuring rapid core arrival within the 90-day window.

Shipping Cost Responsibility

Core return shipping costs are typically the customer's responsibility unless otherwise specified in original quotations or purchase agreements. European customers should obtain shipping quotes considering core weight, packaging dimensions, and delivery timeframes supporting cost-effective core return planning.

Credit Processing Timeline

Receipt & Inspection

Upon core arrival at our Dublin warehouse, our receiving department verifies packaging contents against accompanying documentation ensuring correct cores have been returned for proper invoice matching. Cores are then forwarded to manufacturers for technical inspection evaluating rebuild suitability and component condition.

Manufacturer Evaluation

Manufacturers conduct thorough inspections verifying cores meet rebuild program requirements including internal component condition, housing integrity, and absence of catastrophic damage. This evaluation process typically requires 2-4 weeks depending on manufacturer workload and core complexity. European customers should anticipate reasonable processing times supporting proper core evaluation procedures.

Credit Note Issuance

Following manufacturer acceptance, Airpart Supply Europe issues credit notes to customer accounts reflecting agreed core values from original invoices. Credit notes are typically issued within 5-10 business days following manufacturer approval providing documentation supporting customer accounting procedures throughout European operations.

Rejected Cores

If manufacturers reject cores due to excessive damage, missing components, or incorrect part numbers, Airpart Supply Europe contacts customers explaining rejection reasons. Customers may request rejected cores be returned (at customer expense) or authorize disposal. Core deposits for rejected cores are not credited ensuring customers understand importance of returning rebuildable units in acceptable condition.

Common Core-Exchange Components

European general aviation aircraft utilize numerous core-exchange components throughout engine and electrical systems. Understanding which components require core returns supports proper planning during aircraft maintenance operations:

Magnetos

Aircraft magnetos from manufacturers including Slick, Bendix, and Continental require core returns supporting rebuild programs. Magnetos contain precision internal components including coils, distributors, and drive mechanisms that manufacturers refurbish for exchange inventory serving Lycoming and Continental engine installations throughout European fleets.

Starters

Engine starters represent significant core-exchange items throughout general aviation maintenance. Manufacturers including Prestolite, Hartzell, and Sky-Tec rebuild returned starter cores replacing worn armatures, bushings, and drive mechanisms. Proper core returns ensure continued availability of affordable exchange starters supporting European Cessna, Piper, and Beechcraft operations.

Alternators & Generators

Alternators and generators powering aircraft electrical systems require core returns to manufacturers for rebuild programs. These units contain reusable housings, rotors, and mounting hardware that manufacturers recondition supporting cost-effective electrical system maintenance throughout European general aviation operations.

Fuel Pumps & Hydraulic Components

Certain fuel pumps, hydraulic pumps, and system components may require core returns depending on manufacturer rebuild programs. European customers should verify core return requirements during quotation processes ensuring proper planning for component removal and return logistics throughout maintenance operations.

Other Core-Exchange Items

Additional core-exchange components may include propeller governors, vacuum pumps, engine-driven accessories, and specialized electrical components. Airpart Supply Europe clearly identifies core requirements on quotations and invoices ensuring European customers understand return obligations supporting proper inventory management throughout aircraft operations.

Core Return Troubleshooting

Missing Original Packaging

Problem: Removed core lacks original packaging for safe return shipping.

Solution: Use equivalent protective packaging including sturdy cardboard boxes, bubble wrap, and foam padding ensuring cores arrive undamaged. Many courier services provide packaging materials suitable for mechanical component shipment throughout European operations.

Lost Invoice Documentation

Problem: Original invoice or release note number cannot be located for core return paperwork.

Solution: Contact Airpart Supply Europe's customer service team at [email protected] or call +353 1 699 4406 (Dublin) providing approximate purchase dates, component descriptions, and aircraft registration information. Our team can research records identifying correct invoice numbers supporting core return processing.

Approaching 90-Day Deadline

Problem: Core return deadline is approaching with insufficient time for standard shipping.

Solution: Utilize express courier services ensuring core arrival within the 90-day window. Contact our Dublin warehouse before deadline expiration discussing options if circumstances prevent timely return. While extensions are rarely granted, communication demonstrates good faith supporting potential accommodation of legitimate delays.

Uncertainty About Core Condition

Problem: Removed core shows significant damage and customer is uncertain whether it will be accepted.

Solution: Return the core with documentation describing observed damage. Manufacturers make final determinations regarding rebuild suitability. Many apparently damaged cores contain recoverable components supporting rebuild programs. Failure to return cores guarantees loss of core deposits, while returning questionable cores provides opportunity for manufacturer evaluation and potential credit approval.

International Customs Issues

Problem: Customs authorities question core shipment values or documentation.

Solution: Ensure cores are declared at exactly 10% of original core value with clear description as "unserviceable aircraft components being returned for manufacturer rebuilding." Include copies of original Airpart Supply Europe invoices supporting customs understanding of transaction nature. Contact our Dublin warehouse if customs complications arise requiring additional documentation or clarification.

Core Return Best Practices

Immediate Return Planning

Plan core return logistics immediately upon installing replacement components rather than waiting until deadlines approach. Immediate returns maximize available time for manufacturer evaluation and credit processing supporting efficient accounting procedures throughout European maintenance organizations.

Maintain Core Documentation

Retain copies of all Airpart Supply Europe invoices, release notes, and core return shipping documentation supporting transaction reconstruction if questions arise during credit processing. Digital copies stored in maintenance records systems provide reliable reference preventing documentation loss affecting credit issuance.

Verify Part Number Accuracy

Confirm removed core part numbers match replacement component part numbers before shipping to Dublin warehouse. Part number mismatches represent common rejection reasons entirely preventable through careful verification during component removal and packaging procedures.

Use Tracking Services

Always utilize courier services providing tracking capabilities enabling verification of core arrival at Dublin warehouse. Tracking numbers provide proof of shipment if delivery questions arise and enable customers to monitor transit progress ensuring cores arrive within required timeframes.

Communicate Proactively

Contact Airpart Supply Europe immediately if circumstances prevent timely core returns or if questions arise regarding core return procedures. Proactive communication enables our Dublin team to provide guidance, document special circumstances, or coordinate solutions supporting customer requirements throughout European operations.

Questions About Core Returns

If you require clarification regarding core return policies, need assistance locating invoice information, have questions about specific core conditions, or need guidance regarding international shipping procedures, our European customer service team provides comprehensive support.

For core return questions contact:

• Email: [email protected]
• Phone: +353 1 699 4406 (Dublin, Ireland)
• Address: Airpart Supply Ireland Ltd, Unit 4, Willsborough Cluster, Willsborough Industrial Estate, Clonshaugh Business & Technology Park, Dublin 17 D17DE06, Ireland

Our team responds promptly to all core return inquiries ensuring European customers receive the information and support required for successful core return processing throughout aircraft maintenance operations. For additional information about Airpart Supply Europe's aircraft parts and services, visit our general aviation pages or contact our team directly.

Core Return Questions?

Contact our Dublin warehouse team for core return assistance. Return within 90 days to Dublin facility. Declare at 10% value. Include invoice documentation.

Email: [email protected]

Phone: +353 1 699 4406